Privacy Policy

Last updated: July 15, 2025

1. Introduction

01bits OÜ ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Project requirements and technical specifications
• Communication preferences
• Payment information (processed securely through third-party payment processors)

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To process your requests and respond to inquiries
• To improve our website and services
• To send you technical updates and support information
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary for contract performance
• Legitimate Interest: When we have a legitimate business interest
• Legal Obligation: When required by law

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist us in operating our website and services
• When required by law or to respond to legal process
• To protect our rights, property, or safety

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Generally:

• Contact information: Retained for 3 years after last contact
• Project data: Retained for 5 years after project completion
• Marketing data: Retained until you opt out or for 2 years of inactivity

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Limit how we process your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time

9. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place.

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

13. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Data Protection Officer

For data protection inquiries, you can contact our Data Protection Officer at: [email protected]

15. Supervisory Authority

You have the right to lodge a complaint with the Estonian Data Protection Inspectorate if you believe we have not handled your personal data in accordance with applicable law.